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Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Av Pedro Joaquin Coldwell, Isla Holbox, Mexico, 77310
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Junior Suite
Max:
4 persons
410 sq. feet 
Bed options:
1 King Size Bed
Shower
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Deluxe Junior Suite
Max:
2 persons
370 sq. feet 
Bed options:
2 King Size Beds
Shower
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Premium Oceanfront Junior Suite
Max:
4 persons
465 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
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Getting around

Explore a range of transportation options for your spa getaway

City Center
Isla Holbox1700 ft
Airports
Cancun (CUN) 91.8 mi
Isla Mujeres (ISJ) 99.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Off-site parking lot
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Baggage storage
  • Elevator
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Wind surfing
  • Snorkeling
  • Fishing

Services

  • Room service
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Dinner
  • Special diet menus

Children

  • Children's menu

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Spa lounge
  • Facial
  • Beauty treatment
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view

Room features

  • Air conditioning
  • Sitting area
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Location

Av Pedro Joaquin Coldwell, Isla Holbox, Mexico, 77310
Map view
Av Pedro Joaquin Coldwell, Isla Holbox, Mexico, 77310
Nearby
Av. Pedro Joaquin Coldwell 1 Av. Pedro Joaquin Coldwell & Calle Tintorera
Refugio Holbox
800 ft
Restaurants
Restaurant Bar Zomay
1200 ft
Av. Pedro Joaquin Coldwell Inside the Zomay Hotel
Le Jardin Panaderia
1300 ft
Lisa Road S/N 200 meters West from Dowtown
Cafe del Mar
1200 ft
Calle Erizo 3 Isla Holbox
El Crustaceo kascarudo
2200 ft
Frente Campo de Futbol 10 10 Frente Campo de Futbol
Viva Zapata
2100 ft
Calle Damero 67 Solar 14 1/2 Block From Main Square
Fatto a mano
1900 ft
Avenida Damero 13 Between calle Esmedregal y Canane
La Palapa Beach Bar
1800 ft
Calle Esmedregal En la Playa

Reviews and Ratings <br />

Feedback from previous guests about their experience.
82%
loved the resort and would return for another relaxing stay
Great beach access
Comfortable rooms
Poor restaurant service
Limited dining options
8.2/10
Great
Rooms
7.0
Location
7.6
Service
5.6
Dining
5.2
Guest reviews
8.2/10
based on 5 reviews
8.0
8.0/10 based on 245 reviews
Grayson
United Kingdom, February  2025
5.8/10

The hotel offered lovely views and the room was spacious, but I was disappointed to find damp sheets upon arrival. While the staff showed kindness, there was a noticeable disorganization that didn't match the standard I had expected. Overall, it felt like a mixed bag with some positive aspects overshadowed by a few drawbacks.

Rooms
6.0
The room had really lovely views and was spacious, but unfortunately, the sheets were damp when I arrived, which was not what I expected.
Service
7.0
The staff inside the hotel were mostly helpful and smiling, yet there was a clear lack of organization that detracted from the experience.
Location
6.0
The hotel is a bit remote, with about a 10-minute walk to the city square, making it slightly less convenient for accessing many restaurants.
Dining
5.0
Breakfast was basic, limited to either American or continental, which didn't quite satisfy. I felt the value for the price paid could have been better.
Facilities
5.0
The overall facilities did not quite match the luxury feel I was hoping for, falling below the standard for a 5-star hotel.
Olivia
United Kingdom, December  2024
7.6/10

My stay at the resort was quite soothing overall. The room was modern and spacious, which made my time there very comfortable. However, I found the dining options to be quite limited and not very enticing. The service was helpful, but sometimes a bit slow. The location was excellent, with easy access to the beach and close to the city center, which was a definite plus.

Rooms
9.0
The room was spacious, modern, and really clean, which I appreciated.
Service
7.0
The staff was friendly and accommodating, especially Gabriel, who was eager to help with everything, but service was occasionally slow.
Location
9.0
The resort is conveniently located near the beach and a short distance from the city center, giving me easy access to various attractions.
Dining
5.0
The dining experience could use improvement; it felt disappointing with few options available and the quality of the food was lacking.
Facilities
8.0
The pool area was lovely and well-maintained, an inviting place to relax.
Hudson
United Kingdom, October  2024
6.2/10

I had a somewhat mixed experience at the hotel. The location is really nice, just a short walk from the town and right by the beach, which is fantastic. The rooms were comfortable, but I did have an issue with the bed leading to some itches during the night. The service, however, could use some improvement as I found the restaurant staff to be unhelpful. Pricing felt a bit high for what we received, particularly considering some of the dining disappointments.

Rooms
6.0
The rooms were generally comfortable, but I experienced some itching from the bed, which was quite bothersome during my stay.
Service
5.0
The service was lacking, especially in the restaurants where staff seemed poorly trained and unhelpful.
Location
9.0
The location was great, just a few minutes from the main centre and with immediate access to the beach.
Dining
5.0
Dining was disappointing; the options were limited and quality could definitely improve with better training for the staff.
Facilities
7.0
The hotel had some decent facilities, but nothing stood out as exceptional.
Great beach access
Poor restaurant service
Alex
United Kingdom, October  2024
6.0/10

I had a mixed experience at the hotel. On the plus side, the rooms were spacious and quite comfortable, giving me plenty of room to relax. However, I was disappointed with the service, which felt disorganized and didn’t meet what I expected from this type of resort. The location was decent, about a 10-minute walk from the city center, which made exploring easy. Though the dining included some options, I found the breakfast choices somewhat lacking considering the price we paid.

Rooms
7.0
The rooms were spacious and comfortable, but they fell short of what I expected from a high-end resort.
Service
5.0
Service was rather disorganized; there were times I felt neglected, which was a letdown.
Location
7.0
The hotel is about a 10-minute walk from the city center, which was convenient for getting around.
Dining
5.0
Breakfast options were limited, and I expected a wider variety given the cost of our stay.
Facilities
6.0
The facilities were decent, but nothing stood out as exceptional.
Nathaniel
United Kingdom, September  2024
6.2/10

The hotel had spacious rooms with lovely views, making the stay quite enjoyable. However, the service could be improved as it felt quite disorganized at times. The location is decent but a bit of a walk from the main attractions. Overall, it offered good value for money, but some amenities fell short of expectations.

Rooms
7.0
The rooms were big and quite nice, providing really lovely views. However, they didn't quite meet the standards I expected from a 5-star hotel.
Service
5.0
The service was disorganized and left a lot to be desired. There were moments when they didn't inform me about important details, which was frustrating.
Location
7.0
The hotel is a short walk to town, which is great, but it's about a 10-minute walk from the city square and most restaurants.
Dining
6.0
The dining options were somewhat limited, especially when it came to breakfast choices like between 'American' or 'continental.' I wish there had been more variety.
Facilities
6.0
The overall facilities seemed alright, but they didn't stand out as particularly luxurious or well-maintained.
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Check-in
20Apr2025Select date
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Rooms and Guests2 Guests, 1 Room